90-day Hassle-free Trial
If you are not happy for any reason simply return your eyewear within 90 days and we will provide a full refund – it’s that simple.
We offer a no-questions-asked, 90 days return policy from the day you receive your order.
To return a product purchased from Adlens, please complete the return form enclosed with your shipment. We ask that you always return the product with all moving parts intact, in original and undamaged packaging (we do allow the shrink wrap to be opened, so that you can try the glasses you ordered). We will be happy to arrange a refund of the full product cost. Once we have received your returned product we will arrange and exchange of equivalent product or refund the value of your goods.
If you wish to cancel your order once it is placed, reach out to us via the contact us section of the web site.
It is your responsibility to assure the quality of all goods upon receipt. If you encounter a problem with our product or believe it is damaged or it is incorrectly supplied, please contact us. We will work to resolve the problems by either providing you a full refund or exchange of equivalent product at your discretion. Please allow 7–10 days to process your return and credit your original form of payment.