Adlens Support

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What does adjustable-focus mean?

Adjustable-focus glasses allow you to adjust them precisely to different distances. Each lens has its own dial which moves the 2 lenses until your object is in perfect focus allowing you to see clearly in pin-sharp focus.

How many times can they be adjusted?

There is no limit on how many times you can adjust them.

How do I adjust the glasses?

Adjusting is simple. Close or cover one eye. Slowly turn the dials backwards to focus on what you are looking at. Repeat with the other eye. Adjust the power in each lens to focus at different distances.

How do I clean my Adjustable-focus glasses?

Adlens recommends that you only use the soft lens cloth enclosed with your glasses. This is a precision lens mechanism only gentle pressure should be applied. Never submerse your UZOOM glasses under water.

Do I need a prescription?

No prescription needed. Our glasses are adjustable-focus reading glasses and not intended to replace prescription eyewear.

I have an astigmatism will they work for me?

No they do not

How can I be sure they will work for me?

If you are having difficulty focusing up close or are having or are having to use different strength readers for different tasks these will work for you.

What if I wear contact lenses?

Our UZOOM products are ideal because standard contact lenses only correct distance vision, UZOOM will give the benefit of near vision.

Can I use UZOOM products for driving?

We recommend that you do not wear UZOOM for driving.

What if they don’t fit me?

Our UZOOM glasses come in one size and fit most people. If they don’t fit simply return them during the 90 day trial and we will refund your money. (terms & conditions apply).

How are they different to the reading glasses I can buy at CVS or Walmart?

Traditional reading glasses that are sold in retail stores are set to work only at a single distance. Purchasing UZOOM Precision removes your need for multiple pairs of readers with different diopter strengths. UZOOM Precision glasses offer a 2.8X magnifying boost for those extreme close up details.

What strength can UZOOM Precision be adjusted to?

Our Precision Glasses can be adjusted from +0.5 – +4.0 Diopter. This equates to as close as 9 inches to just over 6 feet.

How can I be sure these will work for me?

If you are having difficulty focussing up close or have to use different strength readers for different tasks these will work for you.

Are they suitable for wearing for computer screen work?

Yes, but our UZOOM Screen Protect product has been specifically designed for screen work or wearing whilst using other digital devices.

Do I get accessories with my UZOOM product?

Enclosed with you glasses is a handy fold-up case and cleaning cloth.

Are these sold in any retail stores?

Currently our UZOOM product is only available direct from Adlens.

How are they different to the reading glasses I can buy at CVS or Walmart?

Traditional reading glasses that are sold in retail stores are set to work only at a single distance. Purchasing UZOOM Screen Protect removes your need for multiple pairs of readers with different diopter strengths. UZOOM Screen Protect glasses enable you to adjust your focus for pin sharp vision for all your digital devices with the added benefit of 30% blue light reduction.

How are they different to the reading glasses I can buy at CVS or Walmart?

Traditional reading glasses that are sold in retail stores are set to work only at a single distance. Purchasing UZOOM Screen Protect removes your need for multiple pairs of readers with different diopter strengths. UZOOM Screen Protect glasses enable you to adjust your focus for pin sharp vision for all your digital devices with the added benefit of 30% blue light reduction.

What strength can UZOOM Screen Protect be adjusted to?

UZOOM Screen Protect reading glasses can be adjusted from +0.0D – +2.75 Diopter this equates to as close as 14 inches which is a typical distance for computer work to seeing anything out in the distance clearly if adjusted to +0.0 Diopter.

How can I be sure these will work for me?

If you are having difficulty focussing up close or have to use different strength readers for different tasks these will work for you.

Do I get accessories with my UZOOM product?

Enclosed with you glasses is a handy fold-up case and cleaning cloth.

Are these sold in any retail stores?

Currently our UZOOM product is only available direct from Adlens.

How do I track my order?

You will receive an email confirmation with your order tracking in it. You can use the link in the email to track the status of the shipment.

How long does shipping take?

Depending on your location delivery takes 5-7 days.

Where do you ship to?

We currently only ship to continental US.

What is your return policy?

If you’re not 100% satisfied with your glasses, we offer a no-questions-asked, 90-day return policy from the day you receive your order. Please complete the return form enclosed with your shipment and send the package back according to the instructions. Please allow 7–10 days to process your return and credit your original form of payment. Always return the product with all moving parts intact, in original and undamaged packaging. Refunds are for product cost only, we do not refund original shipping costs or return shipping costs.

How do I return them?

Please follow the instructions found on the packing slip that arrived with your package. If you don’t have the packing slip please email customerservice@adlens.com who can support you with your return.

What do I do if my glasses arrive damaged?

If your glasses arrive damaged please go to customerservice@adlens.com let us know about your issue and our customer service team will respond quickly with next steps.

Our Adlens Promise

90-day free trial

Lifetime guarantee